Contact Us

Two dogs running through field of flowers

Welcome to our Customer Support information page. We welcome comments on any aspect of our products and service and would be pleased to hear your views on how we're doing. 

Say hello

We love to talk about pets and talk through concerns, so if you have any questions we'll always try out our best to help.

We're here Monday to Friday, 8am to 7pm CST. Use the form below to ask away...

You can also get in touch with us using the following methods:

By telephone:

Please call - 844 570 3222.

We're here Monday - Friday 8am - 7pm CST (excluding public holidays), or you can leave us a message outside these hours and we will call you back the next working day.

By e-mail:

You can e-mail us at

We endeavour to respond to all emails received by the next working day (Monday to Friday).