Lintbells is committed to safeguarding your personal data. Whenever you provide personal data, we are legally obliged to use it in line with all applicable laws concerning the protection of personal data.
Please read this policy, it explains how we collect, use, disclose, transfer and store your data.
We are Lintbells Inc., a Delaware corporation. Our principal place of business in the United States is located at 8951 Cypress Waters Boulevard, Suite 160, Dallas, TX 75019. We are a manufacturer of quality, natural pet supplements
Our website address is us.lintbells.com.
You can also contact us by email on firstname.lastname@example.org and by phone on +1 844-570-3222.
We are committed to:
Personal data is any information that identifies you or can be used to help identify you; for example, your name, email address, IP address or location data.
We do our very best to keep your personal data secure by the implementation of appropriate technical and organisational security measures. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
This policy explains what we do with your personal data, specifically:
It also explains what your rights are with regard to your personal data.
The Lintbells data protection representative is Rebecca Davies who can be contacted by email at email@example.com.
We only ever collect the personal data that we need from you and keep to a minimum the personal data we hold on an ongoing basis.
We collect and process your personal data when you use our website and services. This may be personal data you provide to us, that we collect about you and/or information we receive from other sources.
Information you give us. The personal data you give to us may include:
We ask you to ensure that the personal data you provide to us is kept up-to-date and therefore please contact us if you need to amend any records we hold of your personal data.
Information we collect about you. Each time you visit our website we may automatically collect the following information:
the details of the device you use to access our site;
Please note that we do not currently honor “do not track” signals from web browsers.
Information we receive from other sources. We use approved third parties to provide services to us (for example, sub-contractors in payment and delivery services) and may receive information about you from them.
We sometimes combine information that we receive from other sources with information you give to us and information that we collect about you. We may use this information and the combined information for the purposes set out below.
Children’s Privacy: We do not knowingly collect personal data from children under the age of thirteen (13), and children should not send any personal information to us. If you believe that a child may have provided his or her personal data to us, please contact us using the contact information at the end of this Statement. In the event that we become aware that we have collected personal data from a child under the age of thirteen (13), we will dispose of that personal data immediately.
We rely on one of the following legal bases in each case:
The purposes for which we collect and use your personal data are as follows. In each case we have confirmed which legal basis we rely on:
(Nb for details of how to object to direct marketing please see the section “Your Rights”)
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
Please note that if you do not agree to the use of strictly necessary cookies then you may not be able to access all or part of our site.
We use the following cookies:
Strictly necessary cookies. These are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use the shopping basket or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We also share this information with third parties for this purpose, such as Google and Facebook.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
We share your information with the following third parties to enable us to provide our services to you.
|Direct mail fulfilment house||To deliver marketing and promotional materials to our valued Club customers|
|Trustpilot - 3rd party review service||To ask you for your feedback on an order you have placed with us directly|
|Customer relationship management service (B2B)||To better understand our customers and promote Lintbells|
|Courier and postal services||To deliver your order|
|Email software provider||To send your education pet information and promotional offers via email|
|PR agency||To share statistics about pet ownership|
|Web developers||To maintain us.lintbells.com|
|Payment gateway provider||To process customer orders on our website|
|Digital marketing agency||To help us advertise to new and current customers|
|3rd party customer service and fulfilment center||To act on Lintbells US’ behalf to process customer orders and to provide a customer service function|
We also share your information with the organisations detailed in the Cookies section.
Our selected third parties are required by us to treat your personal data as carefully as we would and can only act on our instructions with regard to their use of your personal data.
We may disclose your personal information to third parties:
We will never sell your personal data and will never share it with a company for marketing purposes..
We keep personal data for no longer than the following time periods:
|From enquiries to our site||Duration of enquiry + 2 years|
|A Customer or consumer's personal data||Duration of relationship + 7 years|
|A Supplier's personal data||Duration of relationship + 6 years|
We keep personal data for no longer than the following time periods:
When we no longer need to keep your personal data, we undertake to delete it and dispose of it securely.
You have the following rights in connection with your personal data:
If you wish to exercise any of your other rights listed in this policy, or that you have in law, then please contact our data protection representative Rebecca Davies by emailing her at firstname.lastname@example.org.
Our website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.